Now accepting early access

Cut support response time
by 80% — starting today

Cascade drafts responses for every inbound ticket while your team reviews and sends. From 4-hour waits to under 30 seconds.

Start free trial Book a demo

No credit card required · Free for 14 days

Trusted by support teams at

Acme Corp TechFlow Stackify QwikMail InboxPro

How it works

Three steps to cut support time

1

Connect your inbox

Link Gmail, Outlook, or any IMAP inbox. Cascade starts reading within minutes.

2

AI reads & drafts

For every new ticket, Cascade categorizes intent and drafts a response in your brand's voice.

3

You approve & send

Review the draft, edit if needed, and send. Average approval time: under 30 seconds.

Features

Built for real support teams

⏰

Always-on

Handles tickets at 2am, on weekends, during holidays. No sick days, no vacation requests.

🧠

No templates

Generates context-aware responses from scratch. Not a lookup table — a real reasoning engine.

🗣️

Learns your voice

Absorbs your past replies and matches your tone, phrasing, and brand language over time.

📊

Confidence scores

Every draft shows a confidence indicator. Low confidence? Flag it for human review automatically.

🙋

Human-in-the-loop

You always see and approve every response before it goes out. No rogue AI sending emails on its own.

🔌

Multi-channel

Gmail, Outlook, Intercom, Zendesk — connect your existing stack. More channels coming soon.

Social proof

Teams shipping faster with Cascade

SM
Sarah Mitchell
Head of Support, Stackify

"We went from 4-hour average response times to under 45 minutes. Cascade cut our first-response backlog by 70% in the first week."

★★★★★
JC
James Chen
Founder, QwikMail

"As a two-person team, we couldn't man the inbox 24/7. Cascade let us scale to 500 tickets a month without hiring. It literally paid for itself."

★★★★★
LP
Lisa Park
Support Lead, TechFlow

"The confidence scoring is the killer feature. I can trust the AI on 80% of tickets and only review the tricky ones. My team is 3x more efficient."

★★★★★

Pricing

Simple, transparent pricing

Monthly
$29 /month

Up to 500 tickets per month

  • ✓ AI drafting for all inbound tickets
  • ✓ Confidence scoring
  • ✓ Learns your brand voice
  • ✓ Gmail & Outlook integration
  • ✓ Email support
Get started
Pay as you go
$0.10 /ticket

No monthly commitment

  • ✓ Same AI drafting engine
  • ✓ Confidence scoring
  • ✓ Pay only for what you use
  • ✓ Scale up or down anytime
  • ✓ Email support
Get started

Need enterprise volume pricing? Contact us

Get early access

Start your free trial today

No credit card required. 14-day free trial. Cancel anytime.

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FAQ

Questions, answered

Does Cascade send emails without my approval? +
No. Cascade drafts responses and flags them for your review. You see every draft, edit if needed, and approve before anything goes out. You maintain full control.
What email providers are supported? +
Currently Gmail and Outlook. We're adding Intercom, Zendesk, and Help Scout over the next few weeks.
How accurate are the AI responses? +
The AI is trained to understand support intent and match your brand's tone. Confidence scores on every draft let you know when to pay closer attention. Most teams find 80%+ of drafts require minimal or no editing.
What happens if I go over my ticket limit? +
On the monthly plan, overage tickets are billed at $0.10 each. You'll get a heads-up before you hit the limit so you're never surprised.
Can I cancel anytime? +
Yes. Cancel from your dashboard at any time. No long-term contracts, no cancellation fees.
How long does setup take? +
Most teams are up and running within 15 minutes. Connect your inbox, set your preferences, and Cascade starts drafting from your very first new ticket.

Not ready to commit?

Book a 20-minute demo and we'll walk you through how Cascade fits into your support workflow.

Book a demo